Rolex Boutique Tourneau International Market Place

The Rolex Boutique Tourneau in Waikiki is exceptional. Yuki's customer service was phenomenal. Yuki is professional, kind and truly cares about her customers. Aside from conducting the business of a watch transaction (which was extremely pleasant), I've had fun interactions with her as we've been able to chat about non-Rolex things as well. Yuki is a delight. Most of all, and it bears repeating, I really felt taken care of as a customer. I've also had the pleasure to speak briefly with George and he was also very nice as well as others who congratulated me on my purchase. Everyone is just so warm at this shop. I'm extremely thankful to Yuki and everyone at this shop for such a great experience. I'm really looking forward to future visits to this store and especially to chat and do business with Yuki.

Here I am at the happiest place on earth writing about my happiest moment on my recent vacation to Hawaii. I recently (couple days before Thanksgiving) purchased a Rolex, and I couldn’t be happier with the entire experience. I was warmly greeted by Yoshimi who was not only incredibly knowledgeable about watches but very personable. She sat me my family down and took her time to explain the process of getting a Rolex. She then took down my requests of the timepieces I was looking for. She said she will try her best efforts of getting me the dream watch I wanted before I have to leave town. Few days after my visit to her store, I received a call from Yoshimi saying she has the piece I requested (note that I’ve been looking for this piece for about over a year. She was able to get me the watch with the exact dial, bezel and bracelet of the watch I wanted (fluted mint green datejust 41 with a jubilee bracelet). This vacation to Waikiki is a moment I will forever Cherish! Check out this store if you’re looking for a Rolex with exceptional service and make sure to ask for Yoshimi!

I got my first Rolex watch here and it was an amazing experience in many ways. After being on a 12-18 month waitlist in CA, I was so glad to purchase one during my visit to Hawaii. Kevin is an amazing sales specialist and I highly recommend him for anyone looking to acquire a Rolex. Everyone at this location is very friendly and I will definitely be back when I visit the island again.

I have purchased my Rolex watches from the Rolex Boutique here in Waikiki for a few years. The staff and the store are outstanding. Always friendly and attentive. Rolex watches are in great demand currently. However, the professional staff are always willing to take my requests. Eventually (with a little patience) they have obtained very nice watches for me. I would like to personally thank Kit and Neville as well as his leadership George for their passion as well as honesty! I wish you gentleman all of the success that this world has to offer and the joy that comes along with it!